Forgotten password?

Reset your password

Enter one of the email addresses you registered with Prospect, plus your membership number. We will send you an email with instructions to help you reset your password.

If we don't have a current email address for you, or if you don't know what your membership number is, please contact our membership team. You can email them at, phone them on 0300 600 1878 or use the Live Chat option at the bottom of the screen

If you do not receive the email or need further help then please contact