Many agree on the importance of the employee voice to successful corporate engagement, but there is no consensus about how to make it happen.
Although many people do not realise it, good employers recognise the value that union workplace representatives bring in resolving day-to-day problems at work.
New research by the National Institute for Economic and Social Research shows that a union presence in the workplace can enhance satisfaction over pay, hours, job security and work itself.
Although understanding of these benefits has declined, especially among younger workers, research by Unions 21 shows that even people who have never been in unions recognise the value of a collective approach.
The five other key components of good work are: